Exide Industries — poor exide service centre

The exide battery all^d014328 (Mtdin100) was purchased on 25/02/2017
Was installed in car bmw 735, it was troubling initially but now is is fully discharged.
As the car is fully automatic and i'm sure you agree that automatic car cannot move now.
I had given an complaint ref no: nhra00014693v414 on 22/11/2017, and even on your emergency no to please attend asap.
No response - no call -
Yesterday one call to attend my query by today early morning by 10;00am... No one came... Once today somehow got one mobile telephone no after r&d ([protected]), he mentioned that they will attend by evening and take the battery and return may be after 2 days... Amazing,,... Vehicle strangulated for 5-6 days because of your inefficiency in system.
Pathetic service... A nd toll free no... No satisfaction...