Exide Industries — regarding new battery issue for replacement of battery | |||
Sir i have purchased exide a new im1500 battery for 36 month replacement warranty. The serial number of exide battery is a4b6do18886-4e61. The dealer name is neeraj electronic hathras jn dist hathras from where battery was purchased. At 25 oct a claim msg has been sent to custumer care. They replied ur claim request has been accepted and ur battery will be reach u with in 5 days. Now dealer is not providing im 1500. He is providing a old dead other module battery. Saying that im1500 is not abailable in markets... Please help us. Otherwise i will go to consumer forum against exide battery and neeraj electronics. Was this information helpful? | |||
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Exide Industries customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
We are dealer of exide battery .dealer name is Toms motors pvt ltd, [protected]), pathanamthitta.phone-[protected].our complaint is not collecting warranty batteries from our place.many times contacted to supplier Exide industries limited kollam., kerala.please solve
Reply
I purchased one battery(12volt INVA 100AH sr.no.A4D6coll2064D62) from your dealer(BSL Agencies, Trichirappalli, code no:40094) on 27/10/2016. Now the battery got very hot while it is working. kindly replace it immediately.
Rengaraju Rengaraju's reply, Nov 14, 2018
please solve the problem immediately.
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Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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