Exide Industries — Requesting for the exchange of exide battery it500:reg.,

Address:

636455

Respected Sir,
Sub: Requesting for the exchange of Exide Battery IT500:Reg.,
On 01/05/2013, I have bought two Exied Battery IT500 for Rs.28, 400 at Inba Power System, Namakkal. It has four years warranty and replacement right from 01/ 11/2015 onwards both the batteries stopped working regarding this. I have already registered my complaints twice on 03/11/2015 and 03/03/2016 respectively.
On response to these complaints your company service centre diagnosed the batteries with some malfunctions. On 14/03/2016, they have replaced one and the other remains useless. For the past six months, I have been struggling to claim the replacement for the other one.
I am not happy with the services provided by your service centre. There is no clear process for battery replacement. I don’t have any proofs for my purchasing except the battery. How can I claim warranty in future? I need are new battery instead of old battery.
I think there is some problem with service centre and they are making fool of the customers. Can you please look into this problem? Already complaints for post card and mails for your company service centers also. But it is not replay for me. So I kindly request you to resolve this as soon as possible.