Exide Industries — Two battery problems from date of purchase need replacement

Address:

Chennai, Tamil Nadu, 600 088

Dear sir/madam,

We have bought exide battery xtreme 12x r 5lb sl no. 6l5-n584427 rs1200/- for our scooty streak on 26 janurary 2016 from sai enterprises, medavakkam main road, adambakkam chennai 600088. Frequently we have been facing problem our sccoty is not getting starting and battery is charge reducing. Then we decided to check with the sai entreprises from where we bought the battery, they have send the battery to exide industries limited nagalkeni, chrompet, chennai on 21 july 2016. After two days, they have checked the battery it is in good condition, we have done some service.

I have filed complaint on aug 8 th and they have responded onaug 9.
Exide representative contacted us and asked to go the the dealer sai entreprises, they have checked battery reading and showed it is working fine.
We need to change the scooty key set and rectifier and we changed as per their instruction. It has worked only two months now we are problem for past one day. Once checked with our mechanic, they battering is not charging.

What should we do now, this seem to be wasting time and money on purchase of exide battery.

We need know what is the difficulty in replacing battery with in the warranty period.