Exide Industries — Two wheeler exide battery xtreme 12x r 5lb not working

Address:

Chennai, Tamil Nadu, 600 088

We have bought exide battery xtreme 12x r 5lb sl no. 6l5-n584427 for our scooty streak on 26 janurary 2016 from sai enterprises, medavakkam main road, adambakkam chennai 600088. Frequently we have been facing
Problem our sccoty is not getting started in self start after not starting in kick start too.
We have checked our mechanic charged the battery done full service for rs, 2200 /- it has worked for only one month then the same problem. Then we decided to check with the sai entreprises from where we bought the battery, they have send the battery to exide industries limited nagalkeni, chrompet, chennai on 21 july 2016. After two days, they have checked the battery it is in good condition, we have done some service.

We have used for 5 days again the scooty is not starting once checked with the wiring, all is fine except the battery is not working
We need sort this problem by replacing us new battery or refund theamount.