Exide Industries — wrong information

My policy no is 03582057. At the time of issuing policy you have told that you will get one id number and through that i'd by submitting telephone no of ten people / month, i will get the monthly income of 5000. But till date no id is made and no one is picking my phone. Policy is taken in ranchi on june 4 2017. Through rashmi ([protected]) now not picking phone. Now i want to surrender this policy.