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Exide Life Insurance Complaints & Reviews

1.4
Updated: Apr 9, 2025
Complaints 221
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Exide Life Insurance reviews & complaints page 3

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G
Gertha
Jun 17, 2021
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Address: Hari nivas,70 Acre thottam,Cheerakkadavu,pudur(post),Attappady,Kerala 678581

Respected sir,
I am Geetha, from Kerala.I was called by Exide life insurance at 2018 saying my mobile number is selected for Goa Trip.Me and my husband visited Exide office at Gandhipuram.They asked us to take one policy and gave Goa ticket vouchers.And then I paid Rs.6500 to Mr.Nithin who is working in that office.They just sent me only the proposal form.Later I asked about the policy they said your money has been refunded through bank.And I checked by getting statement from Bank but there was no such amount credit to bank...
I called so many times to the office staffs and head officers ...but no response..
I request you to kindly make required steps and do pay my money back ...
Thanking you...K.Geetha
+1 videos
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    Pradeepadraa
    Jun 9, 2021
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    Address: India
    Website: www.exideindustries.com

    I already contact & my ticket no is 1658021 first[protected] but till date no response is received.
    In this situation I am file a case in consumer forum as no other option is available.
    Sir after calling customer care with no[protected], but no response is received again you are requested so I want to file a case against Exide
    Warranty certificate is attached which is downloaded online
    Thanks
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      M
      moin_77
      Apr 22, 2021
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      Dear Sir/Madam,

      I had been blacklisted in IRDA since 30Sep 2018. wherein no fault from my end.

      I had joined Exide life insurance company as I wanted to earn from part time work. But I discontinued as insurance agent within couple of months after joining in Jan 2017. I did not sell any policies since then

      The Exide branch team had been using my code though after I discontinued the job

      Now I wanted another insurance company as I lost my current job due to COVID-19. Since my agent code is black list my job application is rejected

      I tried reaching the Exide insurance company but the old managing team were not available and I am not getting support from Exide to resolve my case

      Request you to please remove my PAN details from the black list report and oblige

      Kindly advice me at the earliest, below is my agency code details

      Agent name : Moinuddin M R
      My agent code is IVL60379108
      Date of birth : 30Jun'1978
      Date of joining is 20Jan'2017

      regards
      Moinuddin M R
      Exide Life Insurance customer support has been notified about the posted complaint.
      Jan 27, 2022
      Updated by moin_77
      Dear Sir/Madam,

      My name is still reflecting in the black list data. Please do the needful to remove my agent code from the black list data, I had given my explanation earlier on 22April'21

      regards
      Moinuddin M R
      [protected]
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        K
        kjayant
        from Delhi, Delhi
        Jan 1, 2021
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        Address: Maple Mudra, Manjalpur, Vadodara, Gujarat

        I paid Rs. 42, 500/- for E50-ExideLife Sampoorna Jeevan 75. Proposal no. is 04326333 on date 6.12.2020 through my credit card. I received a soft copy within 10 days but to date, I have not received the hard copy of the policy till date and all the executives are literally turning face and not ready tell the status. Their tracking software and the website is also useless. Kindly help me in this regard.
        Exide Life Insurance customer support has been notified about the posted complaint.
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          A
          A.Prasad Babu Naidu
          Dec 22, 2020
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          Address: Present I am staying in K R Puram, Bangalore

          Myself I am A Prasad Babu I have joined as a advisor at starting in ING VYSYA BANK. now I am having advisor code 60215035
          Old ph number is [protected]
          Branch code ACHI1 - Chittoor
          I have login one term insurance policy which is 54000/-
          Now my query is I have to update my new mobile number and Bank Detail in my KYC for withdraw my commission amount. I am trying from 2 months onwards but there is no progress can you please help me to resolve my issue.

          A Prasad Babu
          Code: 60215035
          Ph :[protected]
          Email : [protected]@gmail.com
          Exide Life Insurance customer support has been notified about the posted complaint.
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            A
            ahamed noufal
            from Powai, Maharashtra
            Dec 8, 2020
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            Address: Udupi

            I am sorry to say this...but it's been three months but still we haven't received...the Exide amount post the death of my uncle. We have contacted Exide... many times but still don't bother about it. Even the manager o[censored]dupi branch doesn't respond properly to us. Please let me know d reason for delaying the death claim .. thank you
            Exide Life Insurance customer support has been notified about the posted complaint.
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              R
              rs945815
              Dec 8, 2020
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              Address: Four Mangoe Lane, Third Floor, Surendra Mohan Ghosh Sarani, near CTC head office, Esplanade, Chowringhee North, Bow Barracks, Kolkata, West Bengal 700001

              Respected sir,

              My name is Rahul Singh I have joined Exide life insurance company limited as an agent 1 years back on 29th Jan 2019 which I want to delete from IRDA portal. kindly help me to delete my pan from IRDA portal

              Applicant name: Rahul Singh
              Father name: Hira Nand Singh
              Date of birth: 08/08/1996
              Pan number: JLOPS2539J
              Insurer name: Exide life insurance company ltd
              Agency code: IVL60447324
              Category: Life Insurance

              Kindly delete my pan number from IRDA portal. Thank you.

              With regards

              Rahul Singh
              email id: [protected]@gmail.com
              Exide Life Insurance customer support has been notified about the posted complaint.
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                M
                michael gaddala
                Nov 18, 2020
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                Address: Sanjeevaiah Nagar 1 Lane

                Dear please remove my pan in irda portal bcoz I got job in another company please remove my pan number in irda portal sir
                Exide Life Insurance customer support has been notified about the posted complaint.
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                  H
                  himerahul4040
                  from Chandigarh, Chandigarh
                  Oct 18, 2020
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                  Address: 3rd floor, JP techno park,no.3/1, Millers Road,Bengaluru- 560001

                  We have complaints against two policies of number 03208785 & 03206436 .They have cheated us about Rs 140000, and not giving any importance to our complaints for last few year.They told this were one time investment and like MIS we will get money every month and it will generate income. They also use wrong phone number so that verification couldn't be done with us .We are very helpless. Please help us to get our money.
                  Exide Life Insurance customer support has been notified about the posted complaint.
                  I faced the same issue of misselling. Go ahead and file a grievance at [protected]@exidelife.com If they do not resolve within 15 days, escalate it with IRDAI. If IRDAI does not nothing, file a complaint with Ombudsman.
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                    G
                    Gururaj Kotyan
                    Jul 22, 2020
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                    Dear sir,
                    My name Gururaj kotyan advisor no.60483655 where IAM working as advisor on commission base in Exide insurance company dharwad branch now Iam resignation from your company because I can't work under the base of commission in this covid19 situation so I got a offer from another company on salary base.
                    So please accept my resignation and provide my resignation letter further verification because they are not accepting my resignation for not completing one year so I request you to reply for my mail.

                    Thanking you
                    Yours faithfully

                    Gururaj kotyan
                    Exide Life Insurance customer support has been notified about the posted complaint.
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                      S
                      suraj kumar Shaw
                      Jul 17, 2020
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                      During selling policy they told me that"we are giving special offer if you buy a policy with us today you will get scholarship for your children for childrens study and you will get loan upto 300000 whenever you want which will be deducted from your policy and you do not have to pay any interest ."
                      When i am trying to apply they are saying due to covind it is closed but during selling they were saying that this you get loan during covid too.
                      Exide Life Insurance customer support has been notified about the posted complaint.
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                        A
                        Anurag@1403
                        Jun 3, 2020
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                        Address: Delhi
                        Website: [email protected]

                        Hi Team
                        I am one of the policy holder of Exide life insurance, Policy no[protected].
                        Despite of so many communications to company on mails related to the fraud happened to me by one of their agent, company is paying zero botheration to the issue. Even after sending an audio to grievance cell of the company, they claim that audio un-audible.
                        I am very much disappointed as in my bad times the value offered to me is half of what I paid for more that 4.5 years.

                        I would say one of a big example o[censored]nprofessionalism, unethical practice and a case of mental harassment where one cannot withdraw his own money at his bad times.

                        Anurag Sharma
                        03435060
                        Exide Life Insurance customer support has been notified about the posted complaint.
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                          P
                          preeti kuntal
                          Apr 10, 2020
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                          Address: Cscheme Jaipur

                          In February 2020 i want to purchase a policy..but some issues were created so i refused to my advisor for that policy but amount was deducted in account..Still ACR is pending.. so how to get my money in my account
                          Escalate it to IRDAI. Exide Life is a sinking ship due to several mal practices. Avoid this insurance company if you can.
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                            I
                            Imrankhan0607
                            Mar 21, 2020
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                            Address: New Delhi, Delhi, 110086

                            Mr. Amlesh is the manager, mr. Chandan was an agent and mr. Deepak is also called him an agent. Deepak called me several times and offered me 0% interest loan against the policy for 15 years and committed me to give 800000.
                            But three months has gone but i did not get any loan. They have my all information.
                            So, how i can claim my first premium and how can i complain about such people.
                            Exide Life Insurance customer support has been notified about the posted complaint.
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                              A
                              Asha00ram
                              Feb 25, 2020
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                              Hello Sir, My name is Asharam Mishra. I had taken 1 policy, exide Life new fulfilling policy details ...

                              policy number[protected].
                              Date of the proposal - 26/08/2019.
                              Date of commencement - 26/08/2019.
                              Premium installment - 30, 000.

                              I submitted my bond to Mr.suraj more at nearest branch at mira bhayander .

                              I had given a bond to cancel the policy with in 15 days ... but the bond has been given 5 months but some details about the policy could not be found.

                              Mr. Suraj More only say that in the process our policy will be cancelled .. Such are they speaking from 5 months But the policy has not been cancelled yet.
                              So please help me immidiately.
                              Thank you.
                              Exide Life Insurance customer support has been notified about the posted complaint.
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                                S
                                sivaram veluswamy
                                from Delhi, Delhi
                                Feb 20, 2020
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                                agency code cancellation in irda portal

                                Address: No.108/5, Srivari Gokul Towers,3rd Floor, Race course Road, Coimbatore -641018, 641018

                                Dear Sir,
                                This is to inform you that I was an Insurance advisor for Exide Life Insurance Company (Licence No:[protected]. Recently I have joined a new company, and they asked me for a NOC for the above license number. So I got a NOC from Exide Life Insurance Company and submitted the same in my new company. But in my new company they were saying that my License is not cancelled in IRDA portal, If it is cancelled in the portal only...
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                                Nilesh Panseriya
                                Feb 5, 2020
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                                Address: 409, RAJ IMPERIA, NEAR.,VRAJ CHOWK,, Surat, Gujarat, 395006

                                Hello sir, mera name nilesh pansheriya he. mera policy no.04140610 he. mene 4 december ko exide life insurance ke channel partner se ek ki policy li thi.jiski premium amount 25000 he.uska name priti dobariya he. uski branch surat me mota varachha branch he. tab mere ko medical emergency aa gyi thi isliye muje policy cancel krvani thi tab priti ne muje bola policy book aa jayegi tab policy cancel hogi. meri policy book 11 december ko aa gayi thi aur 12 december ko me uske pass gya tha tab muje waha par bindiya medam mili thi.usne meri request accept nhi ki thi.sirf registered book me mera name, number aur mera reason likh diya tha.company ke rules ke hisab se policy book aa jane ke bad 15 day ki under policy cancel hoti he lekin usne mere 15 days waste kar diye. aur meri policy cancel nhi ho payi.so please sir usne muje misguide kiya he.meri policy cancel kijiye aur meri payout refund krne me help kijiye aur priti and bindiya ke against action lijiye.mere pass uska proof bhi he jis din me policy cancel krvane gya tha.wo me aapko bhej raha hu
                                Exide Life Insurance customer support has been notified about the posted complaint.
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                                  Baini Bhatia
                                  Feb 2, 2020
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                                  Address: Jaisinghpur kangra Himachal prdesh, Kangra, Himachal Pradesh, 176091

                                  I am writing to complain that i was invited by exide insurance from kangra district Himachal Pradesh and was forced by your agents to me up for life insurance policy. So, i wanted to cancel my insurance policy vide number : 04171440 as i don't seem to be interested continuing with it. Please offer a refund of my premium paid for the sum of inr.18999. Kindly do the needful at the earliest.
                                  Exide Life Insurance customer support has been notified about the posted complaint.
                                  Feb 02, 2020
                                  Updated by Baini Bhatia
                                  I am writing to complain that i was invited by exide insurance from kangra district Himachal Pradesh and was forced by your agents to me up for life insurance policy. So, i wanted to cancel my insurance policy vide number : 04171440 as i don't seem to be interested continuing with it. Please offer a refund of my premium paid for the sum of inr.18999. Kindly do the needful at the earliest.
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                                    G
                                    Govindarasu R
                                    Jan 13, 2020
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                                    Resolved

                                    Address: T.Nagar, Chennai, 600018

                                    Dear sir,

                                    I have joined as a adviser in reliance life insurance 2006, my adviser code no.in reliance is given no. 20049089 and my irda licence no.2577374.

                                    The above adviser code no. Was terminated by reliance 2015 due to not carried out of business. Now, i have approached reliance company for noc certificate. They are demanding rs.2, 000/- for noc certificate. Please advice me. I want to pay the above amount for noc certificate. Pls. Confirm.

                                    Perhaps, i am joining other life insurance company, shall i want to re-write again irda examination and want to pay rs.1, 200/- as a examination fees? Please confirm.

                                    Expecting your kind reply at the earliest.

                                    Thanking you,

                                    Yours faithfully,

                                    R. Govindarasu

                                    Encl.: as above

                                    Without noc certificate, shall i can join other insurance company. Please confirm.
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Exide Life Insurance customer support has been notified about the posted complaint.
                                    Dear Sir,

                                    Further to your telephonic conversation with our service representative, we will get back to you shortly with a resolution.

                                    Regards,
                                    Reliance Nippon Life Insurance Team
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                                      C
                                      chouh23
                                      from Delhi, Delhi
                                      Dec 8, 2019
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                                      Address: H.NO. S-682 HOUSING BOARD COLONY DONDEY KHURD RAIPUR CHHATTISGARH 493111, Raipur, Chhattisgarh, XXXXXX

                                      Dear sir & Mam

                                      मै संजीत सिंह चौहान पालिसी नम्बर[protected] आपके कंपनी का बीमा धारक हूँ | आपके कंपनी एक्साईड लाइफ द्वारा दिसम्बर 2017 में रायपुर में बीमा बेचने के उद्देश्य से एक सेमिनार रखा गया था जिसमे मुझे भी बुलाया गया और आपके कर्मचारी/प्रतिनिधि ने जो बताया उसके आधार पर मै 8/12/2017 को बीमा करवा लिया | आपके द्वारा पालिसी बांड दिया गया उसको लेकर जब मै आपके प्रतिनिधि से बात किया तो उस समय मुझे समझा दिया गया और विश्वास तो करना ही पड़ेगा क्योंकि पैसा लगा चुका था | कुछ दिन पहले आपके कस्टमर केयर से बात करने पर मुझे सच्चाई पता चला और मै अपने आप को ठगा महसूस किया क्योंकि बांड में लिखे चीजों को मुझे दूसरी तरह से समझाया गया था | मै एक NGO में छोटा सा कार्यकर्त्ता हूँ मुझे एक क़िस्त भी जमा करने में मेरी हालत ख़राब हो जाती है और जब पालिसी धोखे में रखकर दी गई हो तो आप भी मेरी प्रताड़ना महसूस कर सकते हैं |
                                      विषय ऐसा है कि -
                                      1. मुझे पालिसी मैचुरिटी डेट - 16 साल का बताया गया, कहा गया की 16 साल तक आपको प्रीमियम भरना है फिर आप जब चाहो बोनस सहित पूरी रकम निकाल सकते हो | यह नहीं बताया कि बांड 2064 तक का है उसके पहले निकालोगे तो मूल और बोनस दोनों से अमाउंट कट जायेगा |
                                      2. जब पालिसी मैचुरिटी डेट 2064 को लेकर मै सवाल किया तो बताया गया कि आपके पालिसी में 2064 तक कंपनी बोनस जमा करती रहेगी यदि आप पूरा पैसा नहीं निकालते हो |
                                      3. इतना ही नहीं यह भी कहा था कि आप 4-5 साल बाद भी पालिसी बंद करवाते हो तो आप पूरा अमाउंट निकाल सकते हो |

                                      2064 मेरी आयु बांड के अनुसार 85 साल की होगी, जबकि आज आम आदमी की अधिकतम औसतन आयु लगभग 65-70 साल की है | दूसरा जो आदमी बड़ी मुश्किल से अपना व अपने परिवार पालन-पोषण करता हो क्या वह यह पालिसी ले सकता है ?
                                      2032 में 16 साल पूरा हो रहा था मेरी बेटी 25 यानि शादी की उम्र की होगी मुझे उस दौरान एक अधिकतम मुश्त राशि की आवश्यकता होगी क्या मै ऐसी स्थिति में ऐसी पालिसी ले सकता हूँ ?
                                      धन्यवाद!
                                      उस समय मेरे साथ मेरी पत्नी कंचना, बेटी यशी और मित्र नूर यासीन खान थे |

                                      मै आपसे निवेदन करता हूँ कि आप मेरे साथ हुए धोखे को समझे और मेरे द्वारा जमा की गई पूरा राशि दने की कृपा करें या यदि मेचुरिटी 16 की है तो मुझे कोई प्रोब्लम नहीं होगी | उसे सुधार करवाने की कृपा करें |

                                      आपका
                                      संजीत सिंह चौहान
                                      पालिसी न,[protected]
                                      मों.न. - [protected]
                                      Exide Life Insurance customer support has been notified about the posted complaint.
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