[Resolved] Exide Life Insurance Co Ltd — All Management Under Exide Life are currupted and cheater | |||
After too much harassment by exide life as exide life continuously harassing me from last 1 month. i come there to lodge my grievance as i applied for a policy in Exide Life insurance co ltd due to some finical circumstances I don’t wish to continue policy. policy is still in free look period.Hence as per IRDA guideline it can be withdrawn as per customer request. So i sent the free look request for mentioned policy no: 03020578 via Speed Post tracing no EP[protected]IN on date 27/01/2015 and got a call from one of exide life executive from no [protected] on 03 feb 2015 for to take feedback regarding freelook request . I clearly told that I don't wish to continue policy so process the free look. but till date I don't get refund nor any update for my policy. Already sent serval mail on their grievance cell to ashwin.[protected]@exidelife.co.in, [protected]@exidelife.in and head.[protected]@exidelife.in to regarding mentioned policy but no response. Today i get surprised when i got replay from customer service desk of exide life that policy can not be free look because free look period for mentioned policy has been lapsed .According to policy term and conditions refer to the attached Clause 5.2 in the policy terms and conditions. But as far i understand The Policyholder shall have a period of 15 days from the date of receipt of the Policy document to review the terms and conditions of this Policy. So how could free look in period of my policy been lapsed even i dont got policy bond till date ? This is so called best Cheating Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Apr 10, 2015 Exide Life Insurance Customer Care's response DearMa'am, Please refer to our email dated 25/2/2015 sent to you from email id [protected]@exidelife.in with reasons why the policy cannot be cancelled. For any further queries please write to us [protected]@exidelife.in Warm Regards Exide Life Insurance | |||
1 Comment | |||
Comments
Here's snapshots for approaching them from last 1 month and still in querry.
Reply
28%
Complaints
218
Pending
2
Resolved
59
+91 80 4134 5444
3rd Floor, JP Techno Park, No. 3/1, Millers Road, Bangalore, Karnataka, India - 560001