Exide Life Insurance — non receipt of premium payment and register mobile number and email id

Address:

Chennai, Tamil Nadu, 600062

I have paid the premium for
My policy 01246272 through online in the month of aug 2018. No confirmation /receipta received so far. They have not register my phone no mail i'd, even after i have sent kyc form for updation of my phone and email i'd. So many times i requested through customer care by phone and their portal. No response from the insurance company. Kindly do the needful.
Parvathakumari