Customer id: c1004312
1) i was sold 2 plots each of half-acre dimension in may 2011 and now i am being told that i will be given 12 smaller-size sites which when totalled are much below 1 acre.
2) the agreement doesn't mention the phase of the project and that information was never communicated to me even later.
3) it is already 80 months now. Full amount and emis were paid way back in june 2016. Now they are telling me that our booking is in phase 4 and they have no clue when this will be ready. As per the agreement, they have to compensate for the delay beyond dec 2016, at existing interest rate+2% surcharge. No clue whether this will happen.
4) i have been sending emails to customer service and creating service requests online from their website since jan 2019, but no response from anybody even after sending 3 reminders.
5) the relationship manager keeps changing and we don't get any update on it. Every time we have to scramble to find out the new relationship manager.
I am now seriously led to believe that there is a massive fraud in this as i can read about expat's dealings in other projects too. Was this information helpful? |
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