Ezeecloud Infoserves Pvt Ltd — Refund of cancelled amount

Address:	Chennai, Tamil Nadu
Website:	www.ezeecloud.com

I booked a room in Hotel Saratha Rajan in Madurai and cancelled the booking on Jan 19 (Reference no SAR[protected]. Expected refund amount credit date was 01/02/2017. I received an SMS on Feb 8 stating that the cancellation amount of Rs. 3260.80 will be refunded in two working days. It has not happened till Feb 14. Repeated calls are of no use. No responsible person responds to calls. The cancellation policy also sucks. Seems bogus site, and perhaps the hotel is also involved.