| Address: | Okhla Industrial Area Phase 1 New Delhi Delhi, New Delhi, Delhi | | Website: | www.ezeedeals.in |
Dear Sir/ Madam,
On 6th August 2019, I placed online order to purchase for Guru Music 2 Mobile + I8 earpods, at the time of placing the order the website showed that the consignment will be delivered in 3/4 days. after placing the order, it showed delivery time will be 7 days
As i need the product immediately, tried multiple times to contact their support number ([protected]) given on their website to cancel my order and refund amount back.
I tried multiple times but the number is not working, so on the next day written an email to them to the shared email id ([protected]@ezeedeals.in) to cancel my order and refund amount, they did not consider my request and shipped the product (Proof attached that my request is before the shipment started).
The shipment delivered at my house, when opened the consignment found that fake mobile is delivered and one more product which ordered I8 earpods is found missing in it (proof video link is shared https://youtu.be/8IfTIMwNM5U ), on email requested them to back the fake product again and they did not responded to my emails nor taken back the consignment
Sir/ Madam, Requesting you please take my complaint against this fake product company and help me to get the products shown on their website at the time of purchase to me and the missing product (I8 earpods) delivered to me or refund of the amount which paid to them while placing the order.
Thanks and Regards,
SA Jeelani
Mobile : [protected]
Email : sabir.[protected]@gmail.com
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