Ezone — Bad services to customer | |||
Hi, I visited Zone Kormongala, Bangalore today to buy a 4 GD RAM for my laptop .I went to the store after confirming through phone whether 4GB RAM is available or not and the store manager said that the product is available.So I (staying in Attibelle which is very far away from the store) I went there .As soon as I enter e zone and enquired about the RAM a person (employee of e Zone) said that concern person is not there to upgrade the RAM.After telling him that I am coming from a long distance the store manager came and he put a new RAM in my laptop after which Laptop didn't start up at all.He left the laptop like that and went to attain another customer.I have to ask for screw driver to open the laptop again and remove the RAM.After that I waited for half an hour but the store manager did, t came back. I am a customer of e Zone from a very long back.This kind of behavior froma store manager is not at all apretiated.Also I will to conclude that this is my last visit to e Zone.I will never buy a single product from e Zone anymore. Thanks, Abhishek DasGupta [protected] Was this information helpful? | |||
customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hi Mr Abhishek,
Greetings from Future Group. I believe that our team got i touch with you and has addressed the concerns raised by you. We hope that you are satisfied with the resolution. For further assistance or support please contact [protected] and [protected]
.
Regards,
Priya
Greetings from Future Group. I believe that our team got i touch with you and has addressed the concerns raised by you. We hope that you are satisfied with the resolution. For further assistance or support please contact [protected] and [protected]
.
Regards,
Priya
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Greetings from Future Group. This is Priya. At the outset please accept my sincere apologies for this. Please be informed that our team has been notified about this issue and they shall get in touch with you soon. Write to us at [protected]@futuregroup.in for any further assistance. We will be glad to assist.
Regards,
Priya