[Resolved] Ezone — Cash back not received and service request closed.

Robbin1984

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

My Service request number is[protected]. I have got the sms that it has been closed after my confirmation.I have been waiting for refund / cash back from last 3 months. But I have not any money back to my account.Please get back to me, else I will have no other way out than going to consumer court and spread this on social media. Following people were in touch with me. But they have not responded back to me for any other update despite my emails. headcashier.[protected]@futureretail.in VIJI.M" <viji.[protected]@futureretail.in>

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Aug 9, 2021

Complaint marked as Resolved

customer support has been notified about the posted complaint.

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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Hi Mr. Robbin,
Greetings from Future Group. I am Priya. This is to inform you that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest. Write to us at [protected]@futuregroup.in for any further assistance. We will be glad to assist.

Regards,
Priya