[Resolved]  Ezone — Non delivery of Fridge LG D 32 RP JL SILK

Address:

Pune, Maharashtra

I have booked a fridge from E Zone Amanora on 11 of Aug 2014 Bill S.No [protected] Cust ID no : [protected] after getting the commitments from the sales team Rahul Netrapal and Floor Manager Robin that the fridge will be delivered by 19 th of Aug'2014. However I diid not the delivery as committed and after my repeated follow ups and several false commitments from the sales team I have not received the delviery till on date. I have been informed that there is quality problem at LG plant so the above said model as been kept on HOLD by the quality dept.This is a very lame excuse as they same fridge in same colour is available at other outlets in Pune. Also I am asking for refund and I am being informed that the refund takes two weeks which is not acceptable to me. Kindly do the needful for immediate solutions. Regards, Santosh Vadnere Pune - M: [protected]