Ezoneonline.in — Defective (Rejected piece)

Address:	560023
Website:	ezoneonline.in

Dear Sir/ Madam,

we have purchased a LG TV (LED with 3D, 42lf6500) from ezone, jayanagar, Bangalore. on 9-Nov-2015, we have received the same on 11-Nov-2015 and installation has been done on 13-Nov-2015 - by 2.pm.by LG technician ( till this process its good and am satisfied),

What happened Next ???.. Friday evening by 4pm. my entire Family sitting and watching a movies Happily, suddenly TV got Restarted as ( LG Life's Good) after that TV life become very Bad.

Next step- we have called customer care on the same day and technician came on Saturday- 14-NOV-2015. he checked the problem and he confirm that there is a booting issue and it needs to be replace. he collected the details of the TV (photo of serial No and purchased invoice copy).

we have raised complaint with the same issue on Saturday- 14-NOV-2015, and they have confirmed that it can be replace and will check and update.

From there till now we haven't received any confirmation, and we only call for asking status and they are also Confirmation as its will be delivery tomorrow Same answer repeats when ever we call to customer care or ezone representative and LG showroom.

Still we are yet to receive the TV from LG or Ezone.

Order #- [protected]


Regards,
Naveen