Ezoneonline.in — LG inverter ac billed more than MRP | |||||
Placed an a order for lg inverter ac 1.5 ton at rs 44040/- and paid 39040/- after adjusting exchange coupons for rs.5000/- on 07/04/17. After about 3 weeks mr. Lakshmidh from ur jp nagar, bangalore branch advised me to opt for another model with the same features and at the same price as there was some delivery problem with the model i booked and paid money. As i wanted faster installation i had to agree and the same was delivered on 29/04/17 and was installed subsequently. From the tax invoice i noticed the cost of the unit was only rs.43290/- clearly rs.850/- less than the earlier model i booked. Mr. Lakshmish's statement that the second unit offered to me at the same price was incorrect, to put it mildly. It is a clear case of over billing... Billed more than the mrp which needs to be returned immediately. This was brought to the notice of mr. Lakshmish who promised corrective action but nothing has been done so far. Efforts to contact him over phone proves futile. Message sent to him was not responded. This amount together with the reduction generally bigbazaar/ezone offers on the mrp needs to be paid back immediately. Was this information helpful? | |||||
EzoneOnline.in customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
My mobile no is[protected]. For ur information. Thx
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response, May 13, 2017
Dear Mr. Chenkottaimr,
Thank you for sharing the details.I have escalated your concern with the respective team.Please write at [email protected] with reference id 8665 for future communication on the same.
Regards,
Priya
Future Group
Thank you for sharing the details.I have escalated your concern with the respective team.Please write at [email protected] with reference id 8665 for future communication on the same.
Regards,
Priya
Future Group
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Regret the inconvenience caused. Please share your contact number so that I can take it up with the team.
Regards,
Priya
Future Group