Ezoneonline.in — Non receipt of cash back against invoice no. [protected]

Address:	Mumbai City, Maharashtra, 400074
Website:	www.ezoneonline.in

Dear Sir
On 09.10.2016 i purchased PS4 1TB from ezone store, k star mall, chembur, 400074 under 10% cash back offer ( max 2000 rs, transaction under icici card).
But till now i have not received 10% cash back. Transaction receipt is attached with mail.
Also following were the details of card used for payment:
type of card CREDIT CARD
BANK NAME. ICICI
NAME ON CARD. LOK NARAYAN GUPTA
REG MOBILE NO. [protected]
CASH BACK OFFER 10%.

till now i call e zone customer care more then 30 times regarding cash back. but they are not listening. then i send a mail to ezone. they generated a complaint no. EZ[protected] but same day auto close it with out resolving the issue. he told me my mobile no. was wrong. how it could be possible my no. is registered with ezone, also i mentioned my no. in complaint mail.
then again i contacted e zone & they again registered the complaint.
they are just mentally harrasing & not giving the money.

Kindly arrange for 10% cash back to return my account .also compensation for mental harrasement.

regards
LOKNARAYAN GUPTA
[protected]