Address: | Bangalore, Karnataka |
I had given Fabric Spa Bangalore (Koramangala Branch) all my drapes and sheers for cleaning. I found they had changed the texture and shrunk one piece (The corresponding piece of the same set was fine. So don t know how they could spoil only one of those if both were treated same way). They also shrunk the lining of four pieces. I have ever since been struggling with them to sort out the problem. My drapes are still with them . Its over 4 months now. When I escalated stating I will go public about it, they started contacting me back making promises to solve the issue and visited my house. However as of now my problem is still not solved and they continue to default on the commitments made Was this information helpful? |
I then gave my curtains to them(I shouldn't have, but was in a hurry and couldn't find another place to give). and warned that if I experience any problem I will not give anything at fabric spa, They did the same with my curtains. I opened the very nicely pack of curtains and saw that the all the dirt is still there.
They charge like hell for which we would expect very high quality service. But the service is really very poor.