Falcon Bus — Bus not come for pickup at Surat on 14Mar17 for Surat to Pune journey

Address:

395009

Doing fraud with customers for booking online and not coming for pickup. Worst bus service ever

Booked bus for Surat to Pune for 14March 2017, the arrival time for bus was 08:00 pm, however it did not come. So when I called Ahmedabad office they told to call Surat office, when called Surat office they told to call driver, when contacted driver he was not picking up phone, and then picked up after 5-6 attempt, and said bad words and shut the phone. Kancha Driver.

And then the bus finally did not come for pickup. Bus no. 337.
The charge taken 950 INR.

Then I called Surat office again at 9:30 then they told they cannot do anything for it as they have only franchise.