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Falcon Bus Complaints & Reviews

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Updated: Oct 28, 2023
Complaints 71
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13
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Falcon Bus reviews & complaints(71)

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G
gnl
Oct 28, 2023
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Rash Driving By the Driver

Driver name: Popat
Driver number: [protected]
Bus number: GJ 03 BV 7907
From Ahmedabad To Gandhidham
Date: 27th Oct, 11:59 PM

He is very rude and he drove the bus very rough and in speed
Many passengers came and request him to drive slow but he did not listen to anyone
I want you to take action against this complain and this driver as well
he also used abusive language.
I...
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Driver name Popatlal.

He is very rude and he drove the bus very rough and in speed
Rash driving
Many passengers came and request hil to drive slow but he did not listen to anyone
I want you to take action against this complain and this driver as well
he also used abusive language.
I am escalating to the higher management

Driver name: Popat
Driver number: [protected]br...
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U
ujasadepal
from Ahmedabad, Gujarat
May 18, 2023
May 25, 2023
This thread was updated on May 25, 2023
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Issues related to bus service and behavior of bus operator

I have traveled in falcon travels from Bhuj to Ahmedabad, at 12:30 PM ride, I have many complaints regarding the bus and service
1.) I have paid money for an AC sleeper and my AC is not working
2.) I complained about my AC problem to the conductor(bus operator), who started scolding and screaming at me. and he told me you are not feeling cold because your curtains are not closed and he said "Itna to aa raha hai hawa ", which...
+6 photos
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U
Umesh5698
from Mumbai, Maharashtra
May 15, 2023
May 26, 2023
This thread was updated on May 26, 2023
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The charging slot and lights not working

Website: www.falconbus.in

I have booked ticket for 2400 in the name o[censored]mesh Mishra from Udaipur to Mumbai via redbus application due to urgency to reach Mumbai as tickets for train were not available.
On boarding I had to send few mails to my colleagues but the charging slot is not in operation as well as lights too....
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P
pranay vig
from UDAIPUR, Rajasthan
May 13, 2023
May 16, 2023
This thread was updated on May 16, 2023
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Request for refund

Address: 2-Ga-16, Shanti Nagar, Hiran Magri Sector-5, Udaipur
Website: [email protected]

Y self pranay vig from udaipur, i have booked my sleeper seat from udaipur to pune on 13.05.2023 at 1.24 p.m. vide pnr no.[protected] sleeper seat no. 23 was alloted to me, againt that i have paid total fare rs. 2995, the departure time of bus was at 16.00 hrs of date but bus arrived at orginating point at 17.35 hrs. in this bus there was no sleeper seat was available, when asked from staff they told that you will be transip at himmat nagar...
+1 photos
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P
pranay vig
from UDAIPUR, Rajasthan
May 13, 2023
May 21, 2023
This thread was updated on May 21, 2023
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Request for refund diffrence fare due to change of bus

Address: 2-Ga-16, Shanti Nagar, Hiran Magri Sector-5, Udaipur
Website: [email protected]

My self pranay vig from udaipur, i have booked my sleeper seat from udaipur to pune on 13.05.2023 at 1.24 p.m. vide pnr no.[protected] sleeper seat no. 23 was alloted to me, againt that i have paid total fare rs. 2995, the departure time of bus was at 16.00 hrs of date but bus arrived at orginating point at 17.35 hrs. in this bus there was no sleeper seat was available, when asked from staff they told that you will be transip at himmat nagar...
+1 photos
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P
pranay vig
from UDAIPUR, Rajasthan
May 13, 2023
May 21, 2023
This thread was updated on May 21, 2023
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To refund difference fare

Address: 2-Ga-16, Shanti Nagar, Hiran Magri Sector-5, Udaipur
Website: [email protected]

My self pranay vig from udaipur, i have booked my sleeper seat from udaipur to pune on 13.05.2023 at 1.24 pm vide pnr no.[protected] slepper seat was alloted no.23 total fare paid rs.2995.the departure time of bus was at 16.00 hrs. but the bus was arrived at 17.34 hrs of date.
the bus was completely diffrent complete sitting facility was available in bus, when asked from your staff they have not given proper response only said your transhipment...
+1 photos
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D
Dr vms
from Rajkot, Gujarat
May 8, 2023
May 8, 2023
This thread was updated on May 8, 2023
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Illegaly taking luggage charge and verbal abuse

Address: Rajkot

My wife was travelling in falcon bus at 7:30 pm from jamnagar to rajkot.
On booking it was clearly mention that per person 15 kg luggage is allowed but still after boarding during journey luggage charge was repeatly asked and owing to single female with kid my wife had to give. On reaching rajkot i tried to anquire regarding charges but no satisfactory answer and instead verbal abuse. While i was on steps of bus driver started driving...
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S
Samay vyas
Apr 17, 2023
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Dirty and stink bus 6

Now I'm in falcon bus Ahmedabad to jamnagar AC sleeper bus bus no GJ-03-BV-7907 I'm not expected this kind of Boss it's very dirty and sting in bus...
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M
mufaddal tours
Feb 17, 2023
Feb 17, 2023
This thread was updated on Feb 17, 2023
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Complaint against bus driver / conductor

Operator PNR[protected] Booking Reference[protected]

We book this bus ticket in falcon bus wia yatra.com
customer come ahmedabad wia flight mumbai to ahmedabad and flight delay by indigo and bus operator change my booking in 11.30pm bus.

when i reach airport so i have received driver number and i call bus driver my pickup point in PALDI but driver tell us pls come next stop Satellite and he not...
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P
from Bhuj, Gujarat
Feb 9, 2023
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Dirty seats and washroom at sg highway

Dirty seats of bus ( some piece of food was on bed 🛌 when I went to Ahmedabad from bhuj and same was found when I returned

Dirty and no water, no light and no proper toilet at ur office st SG highway.

My PRN No[protected] and[protected]

When bus charging highest in this route and not providing basis facility which is not good at all....
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A
Apeksha.k
Dec 31, 2022
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Inconvenience

Bus timing was showing 6.:35p.m. in online booking... After confirming the booking it is showing 6:53 p.m.. And then bus arrived at 8:00p.m. and the office person keep saying .."bas 10 min.. bas 10 min ma aavse " . We just keep waiting here for more than an hour ....
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M
Maggie.me
Jul 5, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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Overcharged

I was overcharged for multiple bus journeys. £3 and £2.80 on multiple occasions for a £2.20 bus journey....
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R
Reena Dodeja
Jun 8, 2022
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Bus cancelled without informing

Pathetic service by Falcon Bus Services. When contacted on [protected] a lady employee working for Falcon Bus was very rude. We are raising this matter with a police complaint. PNR NO[protected] this is my booking from Vasai to Udaipur 8/6/2022. Passenger name REENA DODEJA. Very disappointing experience with this Bus Service....
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I booked ticket to jamnagar from Ahmedabad. The bus is at 11:00pm from Ahmedabad airport but no one called me to pickup untill 10:50pm. i contacted bus operator he asked me to wait, but until 11:10 no one contacted me. then i contacted the bus operator again, then he said the bus left and i need to come to a different location to pick the bus. since its late night i dont have anyother option but to reach there, and the cost to reach there...
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J
Joshva123
from Ahmedabad, Gujarat
May 15, 2022
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No sleep due to noise in the window

Address: I-501 , swaminarayan park 2 , Narol Ahmedabad
Website: Falcon bus

There was loose bolt/Screw in the window & noise during the bus journey directly into my ears.. informed the attendant and no proper replacement...i paid 1700/- for this journey from Mumbai to Ahmedabad...and not satisfied..it is my worst experience.. Thanks...
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I
Inês Dionísio
Apr 24, 2022
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Missed coach, missed flight

On the 24th April 2022, I had a coach booked for 4:15 am at Exeter Honiton Road. The coach arrived at 4:50 am and as a result I missed my flight to Krakow.
From my house to the bus stop, I had to take a taxi for £10. Plus another £10 to return.
I paid £25 for the falcon coach (return)
I paid £60 for the flight that I missed because of the coach 35 minutes delay
Not to mention that I was going for work and...
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S
Sanketsagare
from Vadodara, Gujarat
Apr 24, 2022
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Bus travel

The Arrival timing while booking was 8.50 am. It's 9.30 now and still 70 km is left. I travelling for business purposes and it's gonna cause me a loss as it ia about 2 hours late. Very bad service....
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Y
yash patidar
Mar 30, 2022
Mar 30, 2022
This thread was updated on Mar 30, 2022
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Refund not provided

They have sent message to paytm for deny the refund and while communication they are saying we have refunded the full amount for you bus ticket. So why can't you show the picture of mail where you have written the refund for the ticket, sent to paytm....
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N
Nikkie w
Feb 24, 2022
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515 - oyster match

Address: Kt10

Why are you taking away oyster match from esher to thames ditton?! I can only just about afford the oyster match to get home everyday and now you want me to pay double from monday?! I understand that fuell has gone up but my wages havent and now with the rising price of everything i will probably have to quite my job. As it is there is no service between 8am and 10am from douglas road so i already have to fork out for a cab to get to work...
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