Falcon Bus Complaints & Reviews

Hello Sir,
Greetings from Falcon bus lines.
The charging slot is meant only for charging cell phones and not laptops. The entire circuit fuse would go off if you would charge your laptop.
We regret the convenience caused to you for not being able to charge your laptop device but we do not have that facility in our bus.
Thanks and Regards,
Maria Gomes
Brand Manager-Falcon TransCorp LLP

Hello Sir,
As i notice, you had alot of back and forth about this with my team and have behaved very rudely with my them regarding this while they already had informed you that the manager will attend to you on email and help you with a solution.
Keeping this aside, i myself too did drop you a reply back on email and even consulted with you for a compensation of Rs.500 INR which you agreed upon and we did refund you in literally 5 mins via Gpay.
As much as you accepted this solution then, i have no idea why this has still been escalated again and again when the solution is already reached.
As much as we would like to help you here, we are really sorry that no more monetary compensation would be made in this case and that stands FINAL.
We regret the inconvenience caused to you in the same.
Regads,
Maria Gomes
Brand Manager-Falcon TransCorp LLP
Contact-[protected]

Hello Sir,
As i notice, you had alot of back and forth about this with my team and have behaved very rudely with my them regarding this while they already had informed you that the manager will attend to you on email and help you with a solution.
Keeping this aside, i myself too did drop you a reply back on email and even consulted with you for a compensation of Rs.500 INR which you agreed upon and we did refund you in literally 5 mins via Gpay.
As much as you accepted this solution then, i have no idea why this has still been escalated again and again when the solution is already reached.
As much as we would like to help you here, we are really sorry that no more monetary compensation would be made in this case and that stands FINAL.
We regret the inconvenience caused to you in the same.
Regads,
Maria Gomes
Brand Manager-Falcon TransCorp LLP
Contact-[protected]

Hello Mr.Abdul,
Greetings from Falcon Bus lines.
This is regarding the complaint that you have raised against your booking with PNR[protected].
My team had a word with the Ahmedabad on-board staff of your bus i.e 7907.
You were late for your pickup at your boarding point at Ahmedabad airport due to your delay in arrival of your flight.
We modified your bus timing from 9.30 pm to the 11.30 pm bus.
Sadly you still missed your 1st boarding from the airport for the 11.30 pm bus.
The bus then waited for you 20 mins extra at Paldi, but your phone was not reachable hence the bus had to leave.
Thats when the driver asked you to come to Satellite.
You turned up at Satellite too after the bus left from there.
The same happened at SG highway and hence the bus left without the said passenger.
We regret any inconvenience caused to you on this occasion.
Under the circumstances however, we are unable to comply with reimbursement .
We recommend that passengers make sure they keep a buffer between they Flight arrival timings and the bus timings to avoid any future mishaps.

Falcon Bus Line Pvt Ltd
Thanks & Regards
Maria G.
Customer Relations

Hello Mr.Abdul,
Greetings from Falcon Bus lines.
This is regarding the complaint that you have raised against your booking with PNR[protected].
My team had a word with the Ahmedabad on-board staff of your bus i.e 7907.
You were late for your pickup at your boarding point at Ahmedabad airport due to your delay in arrival of your flight.
We modified your bus timing from 9.30 pm to the 11.30 pm bus.
Sadly you still missed your 1st boarding from the airport for the 11.30 pm bus.
The bus then waited for you 20 mins extra at Paldi, but your phone was not reachable hence the bus had to leave.
Thats when the driver asked you to come to Satellite.
You turned up at Satellite too after the bus left from there.
The same happened at SG highway and hence the bus left without the said passenger.
We regret any inconvenience caused to you on this occasion.
Under the circumstances however, we are unable to comply with reimbursement .
We recommend that passengers make sure they keep a buffer between they Flight arrival timings and the bus timings to avoid any future mishaps.

Falcon Bus Line Pvt Ltd
Thanks & Regards
Maria G.
Customer Relations

Dear Maggie you have raised a compiant about the wrong company we are based out of India hence please remove the same