Falcon Bus — Complain about talking in a bad way to customer

Address: Falcon travels gandhidham branch near patel tours and travels

I am here to complain about a person whose name is nevil. I want to complain that the person is not talking properly with the customer and except for listening he is shouting at me.
I want to inform you that this not the behaviour or reputation falcon travels have, so I want that strict action should be taken against that person nevil, I called on this number[protected]