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Hello Mr.Abdul,
Greetings from Falcon Bus lines.
This is regarding the complaint that you have raised against your booking with PNR[protected].
My team had a word with the Ahmedabad on-board staff of your bus i.e 7907.
You were late for your pickup at your boarding point at Ahmedabad airport due to your delay in arrival of your flight.
We modified your bus timing from 9.30 pm to the 11.30 pm bus.
Sadly you still missed your 1st boarding from the airport for the 11.30 pm bus.
The bus then waited for you 20 mins extra at Paldi, but your phone was not reachable hence the bus had to leave.
Thats when the driver asked you to come to Satellite.
You turned up at Satellite too after the bus left from there.
The same happened at SG highway and hence the bus left without the said passenger.
We regret any inconvenience caused to you on this occasion.
Under the circumstances however, we are unable to comply with reimbursement .
We recommend that passengers make sure they keep a buffer between they Flight arrival timings and the bus timings to avoid any future mishaps.
Falcon Bus Line Pvt Ltd
Thanks & Regards
Maria G.
Customer Relations
Greetings from Falcon Bus lines.
This is regarding the complaint that you have raised against your booking with PNR[protected].
My team had a word with the Ahmedabad on-board staff of your bus i.e 7907.
You were late for your pickup at your boarding point at Ahmedabad airport due to your delay in arrival of your flight.
We modified your bus timing from 9.30 pm to the 11.30 pm bus.
Sadly you still missed your 1st boarding from the airport for the 11.30 pm bus.
The bus then waited for you 20 mins extra at Paldi, but your phone was not reachable hence the bus had to leave.
Thats when the driver asked you to come to Satellite.
You turned up at Satellite too after the bus left from there.
The same happened at SG highway and hence the bus left without the said passenger.
We regret any inconvenience caused to you on this occasion.
Under the circumstances however, we are unable to comply with reimbursement .
We recommend that passengers make sure they keep a buffer between they Flight arrival timings and the bus timings to avoid any future mishaps.
Falcon Bus Line Pvt Ltd
Thanks & Regards
Maria G.
Customer Relations
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Greetings from Falcon Bus lines.
This is regarding the complaint that you have raised against your booking with PNR[protected].
My team had a word with the Ahmedabad on-board staff of your bus i.e 7907.
You were late for your pickup at your boarding point at Ahmedabad airport due to your delay in arrival of your flight.
We modified your bus timing from 9.30 pm to the 11.30 pm bus.
Sadly you still missed your 1st boarding from the airport for the 11.30 pm bus.
The bus then waited for you 20 mins extra at Paldi, but your phone was not reachable hence the bus had to leave.
Thats when the driver asked you to come to Satellite.
You turned up at Satellite too after the bus left from there.
The same happened at SG highway and hence the bus left without the said passenger.
We regret any inconvenience caused to you on this occasion.
Under the circumstances however, we are unable to comply with reimbursement .
We recommend that passengers make sure they keep a buffer between they Flight arrival timings and the bus timings to avoid any future mishaps.
Falcon Bus Line Pvt Ltd
Thanks & Regards
Maria G.
Customer Relations