Falcon Bus — extra fare

Address:

9301844044, Ahmedabad, Gujarat

I have booked tickets from ahmedabad to indore for date -12/05/19time was 8:45pm in falcon travels, from 8:30pm to 11:30, pm they have told bus will come, it's late by 30 minutes, then i got dirty bus, bus sheets are smaller than normal, what i have seen in online it's totally different original fare of this bus is rs 800, while we paid 1200 for bus in side lower front sheet, they have give back sheet, please call and inform me what action has been taken otherwise i will go to consumer forum,