Falcon Bus — Not proper information about Ticket Collect

Hi,

Today I have done booking of Rajkot to Jamnagar through Phone Booking, at the time of booking I mention that we will visit Big Bazzar stop . They have not provided ticket when we sit on bus, instead they asked to collect ticket from other stop. My Wife is travelling with small kids so it is very inconvenient to go down again at different stop to collect ticket. Also this information about collecting ticket at different stop was not at all informed by their Phone Operator whose name is Ghanshyam .

Bus timing is of 03:30 ( Rajkot to Jamanagar)

Thanks,
Devang Rachchh
[protected]