Falcon Bus — Refund not provided

They have sent message to paytm for deny the refund and while communication they are saying we have refunded the full amount for you bus ticket. So why can't you show the picture of mail where you have written the refund for the ticket, sent to paytm.
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Falcon Bus customer support has been notified about the posted complaint.
Mar 30, 2022
Updated by yash patidar
Date of journey 26 Jan 20222
PNR no[protected]
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