Falcon Bus — Request for refund | |||||
Y self pranay vig from udaipur, i have booked my sleeper seat from udaipur to pune on 13.05.2023 at 1.24 p.m. vide pnr no.[protected] sleeper seat no. 23 was alloted to me, againt that i have paid total fare rs. 2995, the departure time of bus was at 16.00 hrs of date but bus arrived at orginating point at 17.35 hrs. in this bus there was no sleeper seat was available, when asked from staff they told that you will be transip at himmat nagar in sleeper coach this was so strangeful for me because i have paid more fare from other travels to falkan due to comfert. now it is further requested from falkan kindly pay diffrence amount in my original mode in my my bank account immidiatly otherwise complaint will lodge in consumer court also. hoping for early resolutio Was this information helpful? | |||||
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Falcon Bus customer support has been notified about the posted complaint. | |||||
 1 Comment | |||||
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As i notice, you had alot of back and forth about this with my team and have behaved very rudely with my them regarding this while they already had informed you that the manager will attend to you on email and help you with a solution.
Keeping this aside, i myself too did drop you a reply back on email and even consulted with you for a compensation of Rs.500 INR which you agreed upon and we did refund you in literally 5 mins via Gpay.
As much as you accepted this solution then, i have no idea why this has still been escalated again and again when the solution is already reached.
As much as we would like to help you here, we are really sorry that no more monetary compensation would be made in this case and that stands FINAL.
We regret the inconvenience caused to you in the same.
Regads,
Maria Gomes
Brand Manager-Falcon TransCorp LLP
Contact-[protected]