Falcon Bus — The charging slot and lights not working

Website:www.falconbus.in

I have booked ticket for 2400 in the name o[censored]mesh Mishra from Udaipur to Mumbai via redbus application due to urgency to reach Mumbai as tickets for train were not available.
On boarding I had to send few mails to my colleagues but the charging slot is not in operation as well as lights too.
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Falcon Bus customer support has been notified about the posted complaint.
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Comments

Hello Sir,
Greetings from Falcon bus lines.
The charging slot is meant only for charging cell phones and not laptops. The entire circuit fuse would go off if you would charge your laptop.
We regret the convenience caused to you for not being able to charge your laptop device but we do not have that facility in our bus.
Thanks and Regards,
Maria Gomes
Brand Manager-Falcon TransCorp LLP

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