[Resolved]  Family Credit India Limited — Non submission of ecs forms in my bank

Address:

Mumbai City, Maharashtra

I have just borrowed a loan for my 2 wheeler Tvs Wego from your bank. My acount no. is 1544582.1st ecs of my emi Rs.1828/- was debited from my acount on 8th October 2013where ecs date was sheduled on 7th of ever month. That is not an issue for me.In this month november when ecs did not reflect in my account till 10th november i contacted my bank and enquired about it. They said me that nothing is reflecting till date in accoubt. Then i called on your hotline and i got very surprized ans that you just put sufficient amount in acount and our emi will be debitted on any date after 7th. So i was relaxed. Sudenly in last week i got a call from a lady from your mumbai branch saying my ecs got bouncedcand i have to pay in cash with penalty.When i talked with her in brief then she said that my bank rejected ecs because they have not recd any ecs forms from your company. So where i am in fault here to pay emi in cash.Then on friday 22nd november i got a call again from mumbai office and lady conferanced my call with her senior. I told him the same that when i am not a defaulter and as due to non submission of ecs forms in my bank from your side its management's mistake, I am gona pay only through ecs only. So he asked me to give signatures on new ecs forms so that from next month they will take care of regular ecs deduction. Again I am getting call today to pay emi in cash.. what the hell is this.I want to speak with a senior person only from your mumbai office and not with a hird grade lady who is saying me todaythat IF I AM NOT ENOUGH AFFORDING to pay THE EMI THEN WHY DID I BORROWED LOAN FROM YOUR BANK. WHY DIDNT I PURCHASED 2 WHLER IN CASH.