Famousfeets — Order not received

Website:

famousfeets.com/account/orders/c5dd8d37814f01538d0e9b800560bbe4

I have place an order combo set been offered by the said website, on 30th september, 2020. I have made the payment using credit card. I have received only one communication from the website about order confirmation. But the status upload is fulfilled. But i have not received the order, niether any communication from them. Have emailed them as well but no communication still.in their website no address details or contact number is mentioned. My order no is #5431

Please help me against this fraud and to get the refund