[Resolved]  Fashion And You — refund not received against order no. [protected], dated 28 dec. 2017

Website:

www.fashionandyou.com

Fashion and you has not delivered any product against order no. [protected] still they are not returning my money.

On 1 feb 2018 they replied me as per following still i am waiting for my money:

"
Dear mridul,

Greetings of the day!

Thank you for writing to us. We would like to inform you that the refund has been initiated from our end and the same would be processed within 5-7 working days.

Please write back to us for any other clarifications.

Regards,
Team fashionandyou
In order to write back to us, reply to this email only. Please do not send a new email to '[protected]@fashionandyou.com' as it becomes easy for us to track your details on same trail email and provide you with a speedy resolution. Jj

On wed, 31 jan at 1:53 pm, mridul krishnam wrote:
What is status of refund of money of order no. [protected].

And please provide your customer phone no.
—
On thu, 1/25/18, fashionandyou.com wrote:

Subject: re: order no. [protected]
To: [protected]@yahoo.com
Date: thursday, january 25, 2018, 9:31 am

Dear customer,

Greetings of the
Day!

Thank you for writing to us. We apologize for
The inconvenience caused to you. We have escalated the
Matter to the concerned team and they are working to get the
Matter resolved on priority.

Kindly allow us some more time before we get
The issue resolved for you. We seek your patience in
This regards.

Please write back to us for any
Other clarifications.

Regards,

Team
Fashionandyou

In order to write back to us, reply to this
Email only. Please do not send a new email to
'[protected]@fashionandyou.com' as it becomes easy for
Us to track your details on same trail email and provide you
With a speedy resolution. Jj

On
Thu, 25 jan at 12:57 pm,
Mridul krishnam wrote:

Please canceled order (With order no [protected]) and refund my
Money in my card account.

It is 1 month form placing of order date.

Sorry otherwise i have to go in consumer
Forum agaist you.

I don't want product

Please refund money within 4 days time.

I don't have time to regularly follow
You.

You can evaluate you delivery services at
Your own hand.

Sent from oppo
Mail
On 22 jan 2018 4:36
Pm,"fashionandyou.com"
Wrote:

Dear mridul,

Greetings of the
Day!

Thank you for writing to us. We apologize for
The inconvenience caused to you. We have escalated the
Matter to the concerned team and they are working to get the
Matter resolved on priority.

Kindly allow us some more time before we get
The issue resolved for you. We seek your patience in
This regards.

Please write back to us for any
Other clarifications.

Regards,

Team
Fashionandyou

In order to write back to us, reply to this
Email only. Please do not send a new email to
'[protected]@fashionandyou.com' as it becomes easy for
Us to track your details on same trail email and provide you
With a speedy resolution. Jj

On
Sat, 20 jan at 10:13 pm,
Mridul krishnam wrote:

My name is mridul krishnam

Order placed on date 28/12/17

But have got product please resolve.

As in courier web page since 9/01/18 showing
Same status.

Are you want to delivered product? If not
Possible then return my money

Please indormed me

Sent from oppo
Mail

44162:528108

44369:528108"