Fashion Lady — Want my refund back

I bought a party wear gown suit from them on 27/12/2023 which i received on 2/1/24. The quality shown and described was totally diffrnt from the product i got.
As per their fterms and agreements of return policy there was 15 days time limit.
Due to quality issue i requestedc to return the product and refund back my 2150/-.
But due to demand of refund they blocked me and not giving my money back.
I request to kindly give my refund & take suit.
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have ordered lhenga after inquiring them they said it will same and if there is issue they will return and give a refund but after I received product it very low quality and not same and I call for a return they said 15 days policy but it being more than 15 days no one came yet and they are making me fool that delivery boy will come at 7 kl aayega Aaj pakka hojayeha 8 bje aajyega like these words they saying and one came here to pickup and refund me want refund back my

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