Fashionista — Refund for wrong product

I odered product and I got completely different product . The quality of the Product I recieved is extremely poor I want my order to be exempt and I want my refund ASAP
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Fashionista customer support has been notified about the posted complaint.
 
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Respected Team Consumer Complaints Department,

We are writing this email from FASHIONISTA EXHIBITION. We are into ‘Exhibition Services’ and provide an ‘Offline’ selling platform to sellers and buyers just like Amazon provides ‘Online’ platform. We don't sell anything directly to the consumers.

Issue

We get 2-3 mails daily about consumer complaints department on our official email id [protected]@fashionistaindia.com also with mistaken identity your website has also mentioned our details (website emails and contact number). Kindly delete all this information.

We get Phone calls on official numbers [protected] / [protected] /[protected]Our Customer Care Nos.) directly from consumers regarding product issues as they find our details when they Google FASHIONISTA word as we are in the google search since 2008 when our exhibition services started.

Fraud Website

Someone is selling some products by the name Fashionista. There is a website through which they sell https://fashionistas365.com which doesn't have any contact address or name and just the email id [protected]@gmail.com is mentioned and still people buy and get cheated by them. We reported this to www.godaddy.com and they have pulled the website down.

Please look into this matter and do the needful of mistaken identity.

Regards,
Team fashionista
www.fashionistaindia.com

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