Fashionothon Online — Refund amount issues

Address:	560073
Website:	Fashionothon

Dear sir/madam..
This is marshall rd from bangalore. Order id : 6896, dated on 29/04/2017, i have been received call from fashionothon by saying i have won the 1stprize of renault kwid & to transfer the amount of rs 20000, & later on 10000, again next day i have been asked for to pay 40000 for nominee. Which i was not interest in paying that, so i called the costumer care & requested them to refund my amount. Which the fashionothon executive has promised by saying if your not interested at any time u can call our customer care & ask for refund the amount which u paid by giving your bank details. With proof am saying this i am having call recorder for that.
From last 8days am calling daily to fashionothon no response just trying to skip from this case no proper communication some will say am not consult person, some will say ill speak to manager & let me know, some will say ill ask them to give call back. & some executive said refund is not possible. Some will say will send the ensured prize for that money, if your not happy with that gift, send back the gift & refund the amount.

I just need to know from your side weather it can be refund or not. If not reason? As your executive said it can be refund now how can you say u cant?

This is to inform that i am taking this to police station & consumer court with call record proof & all communication of your executives of irresponsible communication.

I have informed this before because later on u should not say that u could have informed us regarding this.
Hope fashionothon will take this serious & help me out in this issues.