Fastrack — complaints about fast-track watch | |||
Respected sir/ madam, I am mr. Denny from pondicherry i bought a fast-track watch model no. N414745moz from swarnam times located at phoenix market city chennai on[protected]. Now the colour in the dial has changed and it is looking awkward. The person told that there is coverage of warranty for period of two year. The thing is the watch has been bought just two months back and i have rarely used it so how this can occur??. Also if people make it ready i don't know wether it will function as before?? I just need you to clarify my doubts and also give explanation for the same I am attaching u the image of the watch and it's guarantee card details Thank you Mr. Denny [protected] Was this information helpful? | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve