Fastrack — Damaged sunglass

Address:403601
Website:WWW.CONSUMERCOMPLAINTS.IN

Dear sir,

The sunglasses which i had bought from fastrack brand which is costing to me rs - 1495 are damaged and not proper fitting to me, so next day i went to the store which i had bought i explaind them what is matter but the sales girl refused to the sunglasses and told there is no exchage of sunglasses there is exchange syatem only on watches and the sunglasses manufacture date was 2015 which has not shown in sales time, so i kindly request the fastrack team to give me a good result please

Thanking you

Shaikh mohammed nayil
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Mohammed Nayil Shaikh,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.

We apologize for the difficulty you have faced and we want to re

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
Watch has been stop and dead irregular connected

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fastrack
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    936
    Pending
    0
    Resolved
    248
    Fastrack Phone
    +91 43 4466 4199
    Fastrack Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Fastrack contact information