Fastrack — Defective watches | |||
Hi I am Abhijit Kasar( encircle no.[protected] Regular customer of fastrack brand. I have gifted my friend Analog watch( Variant no.9462AL02 DC719 MRP.2295/- TIN [protected]V Dated 4/1/2014) I found the stopage problem in the watch.As it is in warrenty period I want to claim the warrenty for the product. As i am not satisfy with the service given by ur service centres in pune. Same problem has occurred for the another gifted watch. I am not satisfy with the service of the fast track.If the service not given properly, i will not "Move On "with fastrack now onwards. Please response to my complaint. Thanking you, Regards, Abhijit Kasar [protected] Was this information helpful? | |||
Fastrack customer support has been notified about the posted complaint. | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve