Fastrack — Delay in replacement of parts under non warranty (glass)

Address:

Mumbai City, Maharashtra

Hi, This is to bring in to notice that there are tall claims made by the company when the product is to be sold, i had purchased fasttrack watch from Mulund.I had purchased chonograph watch from R mall store Mulund. My glass of the watch is broken, when approached the service centre they gave estimate of Rs 375, i told them to go ahead, got call from the service center that glass is not getting fixed porperly will have tobe send to Tamilnadu to get it fixed, will take time of 25 days to do so. Its hardly 1 month i have purchased the product worth 4750/-, model no ND 3072SL0Z, Date of purchse 5 March 2015. Only for fixture of glass 25 days are estimated so tall claim should not be made while selling product like after sales, I had purchased it as tata product.