Hi,
I have purchased a Fastrack watch model number - 3107KL01 on 05.07.2014 and i have not been given 25% discount on this watch. I entered in your New Delhi, Dwarka, sector 12 market shop by seeing the discount of 25% on all Fastrack watches and i selected the above said model number by saying that this particular model is not under discount scheme. But today i am surprised to see the same model on Jabong.com with 25% discount, not only this model but each and every model is with the discount on the shopping sites. This is really disturbing to me now by seeing this. I hope you understand and take the required action or i am ready to return the watch i have purchased. Waiting for your quick action please as i either i want my money back or you take the product back.
Regards,
Piyush Kumar Bhardwaj
+91-[protected]
e mail id: [protected]@rediffmail.com Was this information helpful? | 
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number and email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve