Fastrack — fastrack watch not working | |||||
Hi sir, this is visu i am a fasttrack customer i have purchesed watch from online on 29th of july 2017, when i am purchased in this watch i had given to service 3 times because watch is not working its stoped and also recently (7th of july 2018) went to service station in t nagar in chennai i had given the same watch for service they said due to low battery reson this watch stoped will change the battery and guven back to me and they charged me Rs.100/- but after 3 day again the same problem so kindly replace the watch. I have atrached the invoice copy and service invoice copy. Was this information helpful? | |||||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve