Fastrack — I am complaining about the item's quality

Address:

Cuttack, Odisha, 753001

I had bought a fast track watch having the item code 6114WL01 and loyalty no[protected] on dated 10/05/2016. But only after using of 3-4 times colour fais from its dial as well as straps cut. It's create a dissatisfaction. Now the shops employees says to buy the new straps. I want to change that watch whose cost is 2795 and want to take a new watch with same price.