Fastrack — no response from the service center

Address:Nizamabad, Andhra Pradesh, 503001

I have taken fastrack ng2394sl01 model watch from fastrack outlet in nizamabad on[protected] and it is not working from 30days and i have given in service center on[protected] and they said that we will give u by next week. But for today they are saying that it takes another week. And they are not giving proper response and they not even saying what the problem is?
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Dear Rohit,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number &email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

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