[Resolved] Fastrack — Non availability of strap | |||
I have purchased fast track watch model no - 4052pm02 there are both digital and analog Dials in it. when i used it for few days the strap got broken. After searching for the straps in places like Delhi and Hyderabad I have not been able to find a genuine strap. People should stop buying Fastrack Watches if the company cannot provide after sales and spares. Contact-[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve