[Resolved] Fastrack — not working properly : watch model 38021pp04

sivabalan dinesh

from Delhi, Delhi

Address:

641602

Respect team.,

Complaint : not working properly.
Modal : 38021pp04

I am dinesh, i am using above mentioned watch since a long time, i frequently had an issue, i get serviced and changing the battery also it not running throughout the day.
One of my friend mr. Hussain also buy this watch few month back as this style is good. He also facing the same issue.
Kindly fix the issue in this modal. So customers won't get disappointed.
Mobile:[protected]

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Aug 6, 2021

Complaint marked as Resolved

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Comments

Titan Company Customer Care

from Pune, Maharashtra

Dear Dinesh,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve