Fastrack — Order not delivered

Hello Team,

Issue - Placed an order for 2 Fastrack smartwatches last week - dint receive the products yet but the status of the order is delivered. Also received delivered emails and messages.

After multiple follow ups writing this email requesting for refund. Am not getting proper response from the team.

I lost hope and I don't have time to continuously followup on the below issue of order being not delivered.

Could you please initiate the refund of Rs.4990 which I spent on this order. This being my hard earned money I don't want to stress further for the products which are not being delivered and faked as delivered. Not sure where it went wrong.

Please initiate the refund process.

Order id: 9845009

THANKS,
VAISHNAVI