Fastrack — poor products and warranty terms

Address:

Thiruvananthapuram, Kerala, 695002

I am a fastrack metal strap watch user since 3yrs.The fastrack product doesn't worth the money.The analog time set is good, but the other external case, strap and all are totally useless.I had totally two watches and the coating on the watch goes off within 6months of purchase.Even though we wipe and handle it after sweat, the coating gets off completely.The company provides 1 yr guarantee, and once we can claim warrenty which takes more than a month to get fixed.After warranty if we want to fix it, it costs nearly 2000rs.Nearing the ending period of warranty, the watch again turns useless and completely waste.But with some hidden clause the company says that it gives warranty for 2 yrs which doesn't include back case for analog metal strap watch.The product can only be used for a year with that too 1 month in service centre.I am ready to give the feedback directly at [protected].They stand safe with a condition that the coating goes due to mishandling.But both of my fastrack watch have the same problem.