[Resolved] Fastrack — Regarding on my watch and fastrack show room in v. v. mahal road opposite to kfc, tirupathi, chittoor | |||||
Sir, I had brought a watch with 2570/- INR, in 15/03/2015. which was got strucked in august at that time I have met them they have taken my watch, If the problem again means we will replace the machine like that they said. In january same problem arised I have consulted them they changed the battery. And told that battery had drained and we are replaced it. After that in june I have met fastrack show room in banglore they were said that there is a problem in machine take the garranty card we will replce the watch. In tirupathi they were saying that the warranty has expired get lost from here they were saying. Please take necessary action on them. Today I have badly experienced with the show room staff in Fastrack show room. They behaved with me very rude and in reckless manners. Today am very offensed caused by them. Kindly take necessary action on them. Thanking you, G.Hemanth, phone num:-[protected], [protected]. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved | |||||
 1 Comment | |||||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve