Fastrack — the top piece of watch got detached and all fell away | |||
I bought fastrack watch (Model name 3006sm03) from krishnan nair watch house, kottayam, kerala 11 months ago. After a journey i saw that the black round piece on the top of watch got detached and fell away. I couldnt figure out where it fell. When i contacted the krishnan nair watch house, they just tried to sent me away without adressing my problem. Finally i had to make much noise before they asked to submit the watch and gurantee card. They finally said that they will sent the item to the fastrack service center. They also added that most probably the problem wont be resolved. The watch looks absoultely ugle without the ring. Hoping that my problem would be adressed. Was this information helpful? | |||
 3 Comments | |||
Comments
Not working efficently, watch stop working after some time and again starts working giving wrong time, poor efficency of watch, poor accurecy of watch, either cell of watch is weak or their is any fault in machine of watch
![]()
My watch was stop working suddenly .. And I was completed this problem 2 and more time but no any change in it . I hope you give me the proper life time solution for it .
![]()
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
936
Pending
0
Resolved
248
View all 936 Fastrack reviews & complaints
View all Fastrack contact information
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number &email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve