Fastrack — very very bad service provided by the service center | |||
No of times have to visit the service centre but no response from the service provider of fastrack watch. Product is not received back from service yet (3 months ago it was taken for service). Facing lots of problem because of this... A watch is a daily required assessory, unsatisfied with the service provided.. Not even provided... Watch still not received even after 3 months... Was this information helpful? | |||
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 2 Comments | |||
Comments
My fastrack hand watch conditions is very poor, it is not working continuously one month, it stop again to again, and I send to repair to care again to again, I lost my money purchase fastrack watch. Fastrack design number 3119SL02
I went to fastrack care to return or exchange hand watch. But they told me that watch can not return or replace.
I went to fastrack care to return or exchange hand watch. But they told me that watch can not return or replace.
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve