Fastrack — Watch bought is not working with lots of complaints

Address:673003
Website:FASTRACK

I bought a ladies watch from fastrack showroom at mavoor road calicut, now its one year but within this 1 year i have serviced 4 times, recently 2 weeks before also i gave to your service center ant they told everything is ok.but yesterday onwards its not working, its a real case of cheating me/customers by selling products with very low quality.Take any action immaediately
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Mar 24, 2017
Updated by Sangeeth123
TILL NOW YOU HAVE NOT TAKEN ANY ACTION AGAINST MY COMPLAINT, AS YOUR EXECUTIVE CALLED ME AND TOLD ME THAT WILL TAKE THE NECESSARY STEPS TO RESOLVE THIS ISSUE, BUT UNFORTUNATELY NOT HAPPENED, PLEASE TAKE ANY ACTION FOR REFUNDING MY MONEY BECAUSE I CANT GO TO SERVICE CENTRE EVERY WEEK .
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Comments

Dear Sangeeth,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers.

We apologize for the difficulty you have faced and we want to reach out to you.

Could you please share your contact number & email id, so that our team can contact you.

We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,

Steve

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